Monday, July 23, 2012

Astro sucks, let's sue them!

I think its time for Astro subscribers to come together, form an association and sue those who run the service. Its time for consumers to practice their rights, once and for all.

Astro is getting complacent, its service is getting from bad to worse and soon the worst as compared to other providers in the region. Even in Cambodia where satellite TV is still new, its more than 120 channels are for all subscribers for less than RM20 per month without extra charges for extra features.

But look at Astro now. They are sucking our money (the subscribers) every month, making tonnes of profit on the back of highly imposed rates and lousy services.

A minute late in paying up your bill, they will cut you off. The worst part is, you wont be able to watch free TV stations like RTM, TV3, NTV7 and others. Wonder how stupid are these stations to fall into Astro's trap!

I pay more than RM160 per month for some good channels (plus the supposed-to-be-free ones) but I always lose some of it. On the days I can tune in to 551, I cant get 553 or 554. Even there are times when 411 and 413 went 'blank'. Other channels?

So, what are we paying for? Its just like paying high tolls to experience massive traffic jams!

Talk about bad weather. Its time when you lose everything. If it rains for an hour, nothing could come to the screen.

In Cambodia, the Philippines and other economies, their satellite TV provider have a back-up system should the program is interrupted by bad weather condition. However in Malaysia, even dark clouds will dampen Astro's broadcast.

Consumers' awareness in Malaysia is perhaps among the lowest in the world. Their 'tidak apa' attitude is giving plenty of rooms for Astro to cheat and toy them around. Those operators must be sued or they will continue providing us with all that shits!

I hope the government will review this 'monopoly' license awarded to Astro. Its time to make them use their brain by having a good competitor.

When that monopoly expires in 2016 (am I right), push for a new set of strict compliance to them. Otherwise, we as consumers better drag them to court and make them pay for such a lousy service!

We need a true provider by the year 2020. No point becoming a fully-developed nation with a Grade 3 service!

45 comments:

kamasutra said...

yeah man!

sue their backsides. not only they are cheating us, they are actually cheating the government by claiming that their service is among the world's best.

where is rais yatim?

he should answer this!

old jaguar said...

bro,

astro needs a good lesson from its customers. by right, we can take them to court. we can even sue the govt for giving that monopoly license to astro. and look at what is happening. but some politicians are also making big bucks out of astro and thats part of the reasons why the govt via ministry of information, communications and culture cannot do much about it.

Anonymous said...

it happened again and again during euro recently when live telecast were interrupted.

what d fuck is astro and the govt doing?

preying on customers money?

penangan said...

salam tn,

inilah akibatnya kalau perniagaan swasta seperti astro ini ada kaitan politik.

susah nak ambil tindakan. paling lebih pun, kerajaan cuma akan boleh bagi nasihat dan pandangan.

maaflah cakap. astro ni dah jadi seperti hak orang kerajaan...

faham2 je lah!

Anonymous said...

najib cant do anything.

muhyidin too cannot meddle.

but rais yatim is only sitting on it while toness of complaints reach his office.

astro is screwing everybody's arse, including of the pm, dpm and rais!

dua bijik said...

good idea bro.

but will astro subscribers willing to stand united and drag the operator to court?

i think karpal singh is also afraid to represent them.

why? astro is so big that even the govt cannot do anything!

lim gone eng said...

fuck them lor. i've been sending one complaint after another to astro but they never replied once! i agree, we better form an association and sue those buggers!

joehancl/PRAY, it works said...

Your govt is a corrupted one. Asstro will kow tim your govt and your lousy service will continue.

Anonymous said...

I'm with u, do contact me tru kacaudaun@gmail.com

Anonymous said...

cancel jer - gi baca buku ke buat service komuniti- tolong anak yatim ke, ambik hobby yg berbaloi dari duduk kat sofa tu menambah lemak badan. Berita. documentary semua bole dapat kat Internet- filem2 di Astro ni pon asik repeat sampai nak muntah jer.

Anonymous said...

03 pesawat AA Indonesia di tahan pihak berkuasa lapanganterbang di Indonesia sebab tak bayar bil @solopos.com

eri said...

03 pesawat AA di tahan pihak berkuasa Indonesia @ solopos.com

Anonymous said...

bujai,

they gave monopoly license to astro because mostly everybody in the ministry and agencies involved got their 'share'. know what i meant?

pro-Pakatan said...

aku dah lama dah tak langgan astro ni, dah batalkan.

menyampah dengan cara kerajaan bagi lesen monopoli kepada syarikat haram jadah ni hinggakan orang lain nak masuk bisnes yang sama pun, tak dapat.

sebab itulah korang kena tukar kerajaan yang ada sekarang ni pada pru akan datang.

paham tak?

Anonymous said...

i guess ananda is such a great person to deserve such an honor from our govt then.

what next? to renew the monopoly?

mat saman said...

memang benar. tahap kesedaran pengguna di malaysia masih rendah dah jauh bezanya daripada negara sedang membangun lain.

kalaulah mereka seperti di jepun dan amerika, dah lama astro ni lingkup kena saman!

adik, UM said...

apsal marah sgt ni bang? lapar ke?

hehehe...

sori ek.

memang betul. astro ni cuma tau baham duit orang tapi khidmatnya makin teruk.

memang patut saman pun ramai2!

Anonymous said...

who gave the license must realise what a mistake they had done to the malaysian public!

arsehole!

dah cakap banyak kali dah! said...

astro memang hampeh.

dahlah rancangannya dikitar semula, tiap2 bulan filem dan dokumentari yang sama, servis pulak macam pukimak, kejap ada siaran, kejap takda. ikut suka hati mak bapak dia hidupkan channel yang mana satu. dia ingat senang cari duit nak bayar bil dia ke? memang setan! yang bagi lesen ni pun bangang sebab tak pantau!

Anonymous said...

jai, meh kita mohon lesen lain je la. kita buat stesen tv satelit baru untuk rakyat malaysia. nak tak?

ada sponsor ke?

kau kan ke rapat dengan rais? heheheh!

temper said...

they just want to squeeze us of our pocket by offering lousy services and rotten programmes!

fuck them, yes!

Sally said...

Good thing about Astro is that it warns me to retrieve my clothes before it rains (services currently unavailable) so I am not going to cancel it. I believe no other country got such a system for housewives?

Anonymous said...

lets see where astro is placed when another provider is given the license to operate.

Anonymous said...

both ananda and tony f. are crooks.. cheating and scamming consumers .. milking it to the very last drop! selagi boleh, selagi itu lah diperah.. annoying scums.

Anonymous said...

Agree...i'm also long time ago an ASStro subscriber but no more since last year. Enough is enough! It is not from bad to worse but bullshit.
Even bullshit, now they have the advertisement same as the free tv. Why do we have to pay to see an advertisement. And then lots of bullshit tv programmed - ntah apa-apa - on air nowadays. Lets form a union or group of unsatisfied subscriber ngo and push back the asstro guy. It is about time we squeeze back.

Anonymous said...

Senang aje... pakat-pakat berenti langgan ASTRO ni laa.... baru dia tau..

Sabbir Ahmed said...

Thank You..Gsmmb

Anonymous said...

Ananda kawan baik TDM, ler. Nak cari pasal ke?

Siapa suruh langgan Astro kalau tak suka? Kan ada TV1, TV2, TV3, NTV7, TV8, TV9. Tak cukup bermutu ke? Kenapa tak?

Dah langgan Astro, mesti tonton ari-ari macam penagih dadah kerana mutunya jauh lebih baik berbanding saluran TV yang ada sekarang.

Salah siapa?




Peminat program Astro.

gemini man said...

in the first place, who dares to sue astro?

they can afford the most expensive lawyer on earth.

do u know who ananda is?

long john silver said...

why not?

there is a clause in the agreement that the service guarantees no hiccup due to weather or anything like that.

so, what are you people (and me) waiting for?

we have all the means to level it with astro!

kadok naik junjung said...

saya langgan astro 2 tahun je lepas tu putuskan.

apa taknya. banyak saluran yang sepatutnya ada dalam pakej tu, kejap ada kejap takda.

takkan ini pun astro tak pantau dan tak cuba atasi.

amende keje diorang kat situ? buat duit atas kesukaran pelanggan je ke?

duit haram tu!

q0l0p said...

Member wa order set up box dari china bro.. sambung ngan internet dan disc astro, leh tgk semua channel.. hahaha. Murah jer kos nya dalam 30 sebulah. haram pun haram la... da bertahun da wa bersabar ngan ASTRO nie... gua ingat nak guna tu gak bila ada budget nak order setup box tu!

Anonymous said...

subscribe to unifi tv. Cheaper!

Anonymous said...

Many people are aware, but they can't do anything, like astro motto once said, can't live without it. Satu hari tak tengok tak boleh tahan.

P.s. never subscribe to astro in my life.

jobot said...

setuju.

elok kita sama je syarikat astro ni, biar padan muka.

kata khidmat dia takkan ada gangguan, tapi hari2 ada gangguan sampai aku pun kenan gangguan mental bila saluran yang aku suka kdg2 ada kdg2 takda.

sial!

Anonymous said...

migrate to unifi.... and let astro pay all the procurement fees without subscribers ...someone very knowledgeable and in the legal fraternity, announce and inform and I will join you in taking astro to tsk

Anonymous said...

Agree! its gettin worse to bullshit.

especially on the reconnection fee > RM20 ?? doesn't make sense!

other telco already start implementing ASTRO concept as well.. for instance P1.. will charge u RM10 for reconnection fee (starting 15July)

RIDICULOUS!
stop BULLYING the PUBLIC...!

so....? wats next?

i'm in!

Anonymous said...

i live in highly congested housing area. everybody's using asstro. if i unsubscribed the damn thingy, my free national tv channel will be grainy and blurred. it's the case of, cant beat them, join them. pity me.

Anonymous said...

ananda goint to reap us off for 2nd time.

thanks malaysia

Anonymous said...

Yes, my friends, there are so many comments above, just look we will know if Astro or this country is corrupt. The sufferers are those midlle income people like us who cn subscribe to pay tv, because we appreciate some extra programs beyond the public tv channel dont offer. Nothing wrong for that, but because if this demand, a monopoly has been created, and up till now decade and we still dont see a competitor licencse approved. YES. Lets band together and make case out if it. ASTRO knows you need is taking advantage of the hunger for an alternative and that's where we end up in this sorry state. Those comments above are definitely valid comparing to other developing natins that are more 'lucky`.

ASTRO SHIT said...

astro is fuck like shit!
if the developer read this,

dear astro,
u are motherfucker. u stupid cunt. asshole, bitch, crap, suckkk.. u piece of shit.
u know why,
because fuck you! that's why.

sincerely,
people.

Anonymous said...

told me a week to change astro to my new adress but now more than 10 days and still charging me for the bill. Missed to watch Gareth Bale and Mesut Ozil playing. Damn you Astro

Anonymous said...

Fucking asstro .tuihhhhh

Doreen SM said...

Astro needs to be sued immediately. this has been going on for far to long. Malaysians are too complacent when we come to receiving defective goods and and bad service. I told them I want to cancel my service & they told me I well be charged a penalty of 500RM. These ppl are criminals and robbers who have robed their customers in the daylight. astro customer service when they can't answer you, they just hang up the phone. This bloody company is gone bad to worst. The programs are all repeats constantly. Now after being charged for worlds cup we don't have ANY football matches plus all the rest of the regular programs are lost. It's like dealing with a bunch of idoits far as their customer service is concern as they all don't understand basic English.

Doreen SM said...

that's a good one,Sally!!!! lol