Thursday, March 8, 2012

We need a better KTM

On Tuesday, Express Wau of Keretapi Tanah Melayu 'chooed off' from KL Sentral Station at around 8.30pm for Tumpat in Kelantan. It went south to Gemas before changing its engine (locomotive) to north.

The journey usually takes between 14 to 15 hours, depending on the weather and rail traffic. For regulars, it is normal to reach Wakaf Baru Station at 9.30am or 10.30am while travelers to Tumpat will take an extra 20-30 minutes.

However, on Wednesday, Wau Express reached Wakaf Baru at around 3.30pm, much to the disappointment of the passengers. The reason given was 'technical problem'.

Such a problem is getting more acute of late. Not once but a few times already. Complaints were lodged to KTM headquarters in Kuala Lumpur but no 'real' action was taken.

While KTM is proud to have a modern fleet of coaches and engines for its KTM Komuter service and north and south bound express, little attention was given to the East Coast sector. In some stretches between Lipis-Merapoh-Gua Musang, the train has to be at a low speed to negotiate with the instability of the track.

I like traveling on trains - in Malaysia, India, South Korea, Netherlands and other countries. It gives you total freedom and the feeling of well-secured.

KTM has undergo a period of modernisation since 1998 which saw it adding new locomotives and coaches to its fleet. The number of passengers has also multiplied ever since. And today, we are proud of its achievement.

However, I do hope KTM will enhance its service quality to the East Coast. Many tourists go to Kelantan from KL and from Thailand. An improved service will not only attract more passengers but will provide KTM with a good image.

11 comments:

Anonymous said...

Bujal,

memang betul, kenangan menaiki keretapi KTM sentiasa penuh dengan nostalgia. Aku teringat masa muda2 naik keretapi nak balik kampong waktu raya dari KL, aduhai seronoknya. Ingat penjual nasi lemak dan telur rebus? Dan mee goreng dalam koc buffet? Aku turut teringat naik keretapi dengan gofren aku dari Ipoh ke Butterworth : bila sampai kat "gua gelap" antara Padang Rengas ke Taiping. Aku kata kat dia yang gua ni panjang dia sampai ke Butterworth, punya la takut dia. Alih2 tak sampai 5 minit keretapi tu dah keluar, lebam2 la peha aku:)

Lanjutan dari cerita aku ni, Najib baru saja tutup stesen Tanjung Pagar kat Singapura. Hentian terakhir KTM sekarang adalah Woodlands kalau tak silap aku lah. Berita ada juga menyebut KTM kerugian besar atas pembatalan laluan ini. Pada pandangan aku lah, baik batalkan terus hentian kat pulau kecil tu dan jadikan hentian terakhir kat JB. Alasannya :

1. Laluan Singapura - Kunming akan jadi JB - Kunming, maka dunia akan mengenali JB pulak dan bukan Singapura.

2. Tambak Johor pun kita dah boleh robohkan untuk menbina Jambatan Bengkok lantas membenarkan laluan kapal dari Tanjung Pelepas ke Pasir Gudang.

Kerajaan sekarang terlalu ghairah nak buat landasan keretapi laju ke Singapura (ex YTL proposal). Kenapa tidak buat lencungan ke Wilayah Iskandar ke Pasir Gudang ke kan ke lebih baik?

Moga KTM akan terus hidup dan beroperasi kerana itulah saja yang tinggal yang mempunyai nama Tanah Melayu selain Askar Melayu.

Salam,
Hantu Siber

a passenger said...

agree.

in meeting with increasing demand, KTM should improve all aspects of service to customers by not giving priority to special routes only.

i am a frequent train rider to the east coast and i notice KTM seldom pays attention to the growing demand from this sector.

let's see if changes are made in the near term

penangan said...

salam tn,

saya juga sering menggunakan KTM komuter dan sekali-sekala ke tumpat dengan keretapi.

memang wujud perbezaan layanan di antara penumpang ke pantai timur, misalnya penggunaan gerabak loko yang sudah lama dan sering rosak, seperti yang tuan tulis ini.

saya rasa KTM perlu berbuat sesuatu agar mutu perkhidmatannya sama rata di semua arah, dan bukannya yang tertentu saja, misalnya ke butterworth atau singapura

lim gone eng said...

bro, i heard there is a project to connect KLIA by rail to kuantan, kuala terengganu and kota bharu. dunno what happened to it. it this materializes, i am sure it will get popular fast.

Anonymous said...

KTM.

what?

KTM laaa.


kuda, toto, magnum.

sorry boss... but i like trains!

Charles F. Moreira said...

I agree with you on this. I like traveling by train too. Perhaps I'll take the train to my birthplace, Kota Bahru one of these days.

KTM must improve its service on the East Coast and stop having these technical problems and delays.

Anonymous said...

The new technology in locomotive is the "maglev" whereby the track is magnetized therefore the wheel do not touch the track.

This reduced friction and increased speed.

I do not think our country can afford to built this yet but the diesel train is "out-dated". It should be placed in the museum.

We should have built electrical track from North to South and to East long time ago.


Currently, it will take more then 6 hours by train from KL to JB. With electrical train, the time can be shorten by half and it will much-much more comfortable.

The British is very proud of their railway system (British Rail). Although there are still using electrical train, the train are very comfortable, fast and on-time.

We should overhaul our railway system for the need of the local people as well as for visitors from abroad.

Hashimoto

borhan said...

KTM adalah satu-satunya warisan penjajah british yang masih kekal hingga kini dalam bentuknya yang tak banyak berubah.hampir tidak ada jalan keretapi baru yang ditambah sejak merdeka. yang dikurangkan mungkin ada. cakap-cakap untuk menambah laluan baru memanglah ada. Seperti jalan keretapi menyusur pantai di pantai timur semenanjung, jalan kereta api dari KL-Kuantan.tetapi tetap tidak terlaksana. yang sediaada pun mengambil masa 50 tahun untuk berubah. Itu pun masih belum berubah sepenuhnya lagi.

BaitiBadarudin said...

Salam,
I just returned from a visit to Sydney and Melbourne. I must say that I enjoyed taking the train to the Blue Mountains and from Melbourne to Sydney. Compared to buses, passengers can stretch their legs and walk about on a train. The Australian Railways, in particular, and the Australian public transportation system, in general, are well-integrated; I'm sure Malaysia can benefit from emulating theirs.
Have a great Sunday!

BaitiBadarudin said...

Salam,
I just returned from a visit to Sydney and Melbourne. I must say that I enjoyed taking the train to the Blue Mountains and from Melbourne to Sydney. Compared to buses, passengers can stretch their legs and walk about on a train. The Australian Railways, in particular, and the Australian public transportation system, in general, are well-integrated; I'm sure Malaysia can benefit from emulating theirs.
Have a great Sunday!

Unknown said...

hi to all,

i am freq KTM antara bandar train passenger since 1995. generally is getting better in term of service.

where i still remember in the pass there is a special coach which is without air con.

over the year is been fully air cond coach ever since around 2000.

in term of timing and on time is basically non of the topic as it is Always not on time for arrival. but for departure from KL Sentral it is always on time. also vice versa from Wakaf Baru it almost all the time on time.

the problem is the Rail Track it self. where only in Greater KL region which is from KL up to Seremban is a double track. the rest of the journey is on a single track. and train is often need to wait and go ahead for opposite direction train to come by.

worst of the worst is the railway is old and often the train speed need to be slow down and it consume a lot of time to travel.

over all yes it improve but the speed of improve is too slow and it is by far correct KTM do put more effort to improve the west coast more then the east coast train.

in the greater mentality, people of the east coast is less demanding and i can conform that we tend to have a attitude of " let it be" and we are most of the time don't like to complaint to the authority. as our local malay speak " biar saja lah". we can accept anyhow as long as we can arrive safely to our destination.

any how deep in our heart we want KTM not to "forgot" to upgrade east coast sector.

Together we pray hard and let our national railway have a greater and brighter achievement in the year to come ... ... ...

best regards.

have a great journey everyone !!