I asked a few friends make several calls to various ministries on the pretext of wanting to have a few minutes audience with the bosses, that the matter was something serious and of the national interest.
Here is the conclusion - if you are not from the Press, not any dato' or tan sri, not someone from their Umno division, not a well-known businessman or not someone whom they recognise, FORGET IT! We are NOBODY to them! So, admit it.
I tried it many times. I didnt use my real name as most of them know me. I claimed of being an entrepreneur who needed help, that my product - which is the first of its kind in the world - needed support in some grants or whatever assistance available.
They made a football out of me. From one pegawai khas (special officer) to the other, from one secretary to another before getting the final answer that the minister would be busy in next few months.
I have all the ministers' mobile numbers but I didnt want to call them personally. I like it in a formality manner.
Most special officers and secretaries refused to answer phone calls. Even if they do, they will tell you that the bosses are not around, in a meeting or outstation. They will start asking you a lot of questions or ask you to write in. In most cases, your 'write-in' will end up in dustbins.
I remember a minister who used to have about 20 'pegawai khas' to the extent that nobody could come close to his office as he or she would be worn-out after going through all this officers.
Over the years as a journalist, (plse agree with me on this) I have noticed a usual trend in our administration - some bosses were good but their image were painted black by this special officers or the people around them.
Datuk Seri Najib has given top priority to the rakyat - rakyat diutamakan. However, if our leaders are kept at distant by their officers, I dont think it will work.