Monday, November 24, 2008

What a F E E...

I received a phone call from Penang informing that the consignments sent by a friend in Africa have arrived and that I have to pay 2020 British pound before collecting it at their security office in Seberang Jaya.

The UK-based International Security Company gave me a shock as I was told to pay for custom duties and fast clearance.

I called up my friend in Rabat and he said he already paid all fees at its ports of origin plus the air-fare and clearing at Penang Airport.

We normally dont have to pay anything or being charged at a minimal fee (if any) for getting foreign deliveries. Another thing, how come the consignments are already at their store if the duty and clearing fees were not settled?

When I called up the security company in Penang, the manager couldnt answer me. Neither could he give tangible reasons for the heavy fees imposed.

I will get to the bottom of this...

2 comments:

adam harris said...

Jai,

First of all, please determine as to what type of good/consignment your friend send you?

Please refer to Incoterms 2000-transport obligations,costs and risks.

Checked with your friend,the trade term he indicated, DDU,DDP, FCA etc.

Incoterms are international chambers of commerce's standard definitions of trade terms.

However Incoterms 2000 will not apply unless incorporated into the contract of sale by clearly specfying that the contract is governed by Incoterms 2000.

BTW, kau order apa? Gading gajah ke atau telur ostrich?

adam harris said...

Jai,

Please also checked with Custom since the forwarders may have your good in their Bonded yard- Malaysian Custom clearance has not been done.

Please also ensure that, you cleared the consignment on ASAP basis since the forwarder will charge you on daily basis for storage in their bonded yard.